
World Class Interviewer
I have conducted hundreds of hours of interviews with customers, stakeholders, and internal teams. The first step in building a successful product or company is to ensure that you understand what customers, stakeholders, or teams are saying and needing.
Many companies waste time and lose focus by not asking the right questions, hearing what is not said, knowing what line of questions should be pursued or abandoned, and being able to frame the interview so that others can digest and understand.
Strategist
Strategy is not choosing from a set of options, but rather crafting a design to move a company forward.
With my product and general strategies, your company will save time and budget on what is truly important and more crucially what is unimportant or at least secondary in priority.
Advice and Counsel
Having spent a decade in the startup to thriving business space, I have seen and had to solve most of what can be thrown at a business. I am here to offer my accrued knowledge to people who need it.
Whether that is advice on improving email deliverability or what we should do to solve X, I can provide you with the best insights and advice for your questions or concerns.
Still have questions? Here’s a break down of my process.
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Anyone can ask questions, but uncovering the real situation requires asking the right ones. Think of it like a skilled therapist guiding someone to clarity – my 'discovery' process does this for your company. I lead teams to a clear-eyed view of their current reality and the optimal path forward. This isn't just conversation; it's structured inquiry designed to reveal foundational truths.
Benefit: Gain a crystal-clear understanding of your challenges and opportunities, building confidence that your decisions are grounded in fact, not assumptions. Eliminate wasted effort pursuing the wrong paths.
In Action:
Example 1: During an intro call, my questions helped a SaaS co-founder realize they lacked product strategy focus. His reaction? "Absolutely, this has been one of the most constructive conversations about the product." We immediately identified actionable next steps.
Example 2: On-site with a client, a manager worried about the process. My simple question, "What does a proper review look like to you?" unlocked a crucial dialogue. We uncovered hidden constraints (a 100-item weekly capacity vs. a 7,000-item task, revealing a potential 17-month timeline!). This insight allowed us to pivot strategy instantly, focusing on enabling them to scale their capacity while we addressed other priorities. The feedback later? "I have so much more confidence that you can solve our problems given the level of questions you asked."
Let me guide your discovery process. We'll meticulously unearth the facts, ensuring your next steps are built on a solid foundation for success.ption text goes here
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Strategy is about making hard choices – deciding where to invest your limited time and resources for maximum impact. It means avoiding the "tar pit of minutia" and the "fog of irrelevant details." I bring rigorous analysis and objective perspective to help you:
Benefit: Save significant time and budget by concentrating on high-impact initiatives. Stop wasting resources on secondary priorities or distractions. Gain clarity and move forward decisively.
Case Study Snapshot:
The Problem: A highly efficient sales engine was bottlenecked by a slow, complex lead conversion process, hindering financial planning and growth decisions. It was the critical risk.
My Approach:
Diagnose: Interviewed stakeholders, mapped the existing process, distilled facts, insights, and opportunities.
Prioritize ("Place Chips"): Analyze the workflow to pinpoint the biggest bottlenecks (data uploading, data distribution) consuming the team's time. Identified specific, high-impact opportunities within those areas.
Action Plan: Presented a clear case to leadership, securing buy-in. Defined concrete, measurable actions to streamline uploads (better tooling, clearer error handling, reduced manual cleaning) and improve data distribution (knowledge sharing, better tools).
The Result: We significantly increased lead conversion rates, leading to more stable financial projections and confident growth planning.
Let me help you define a winning strategy. We'll identify what truly matters and build an actionable plan to get you there faster.
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With a decade navigating the journey from startup to thriving business, I've encountered and solved a vast array of challenges. I offer this accrued knowledge to you. Whether you need advice on a specific operational issue (like improving email deliverability) or a sounding board for a complex strategic question ("What should we do about X?"), I provide practical insights.
Benefit: Get rapid, actionable advice based on real-world experience. Solve nagging problems faster and avoid common pitfalls. Gain an experienced perspective to bolster your decision-making.
In Action: A client struggled with low survey completion rates. We discussed it, and I identified a familiar pattern. My advice: "Include a deadline and a reason why it needs to be completed by then . Without one, clients will postpone indefinitely." His reaction was immediate recognition: "Of course!" They added a deadline and a reason to complete it, and response rates jumped dramatically. Simple insights can have a significant impact.
Contact Me
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